Banners or Alerts in notifications centre Linked to web threat ! How to get rid of it ?

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Level 1

5 points

Banners or Alerts in notifications centre Linked to web threat ! How to get rid of it ?

Hello Apple Community,

First af all, I am french and I didn't wrote in english since a longtime so I hope I will be clear and will do my best to be as clear as possible.

My issue is the following :

A new banner popped up in my screen since today. It is not a fake banner from internet but the one you can choose to allow are not from the notifications centre.

This banner alert myself about many different fake subjects :

a virus attack and invited me to re-install the virus protection ( that i don't have, of course)
Some message as "is that you that downloading that files ? (clic to show)"
etc...

And if I click on it, it's linked to a website call "ismilinstite.com" which is directly recognize as a threat by avast ( because I just installed avast today due to this issue and to see what Avast will do )

And also, I can switch off the banners as it is a normal one !!

I don't know where it came from, what is the application related to that ( because it is inside the notification centre )

So, is there somebody who know what it is and how I can get rid of it !!

I hope i am understandable ;)

All the best

Jim

MacBook Pro 13″, macOS 12.2

Posted on Dec 9, 2022 7:26 AM

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Answer 1

Top-ranking reply

Jazz1357 Author

Level 1

5 points

Dec 11, 2022 2:05 PM in response to etresoft

Bonjour,

Merci pour ta réponse.

En fait ce n'est pas un logiciel malveillant. C'est une permission d'afficher une alerte dans le centre de notifications qui fut accorder à un site malveillant sans passer par l'autorisation de l'administrateur (moi).

C'est pour cela que d'une part, ni Avast ni Malware ni aucun autres anti virus n'aurait pu trouver de logiciel et que, d'autre part, il était impossible de supprimer la bannière depuis le centre de notification.

Pour s'en débarrasser : La manipulation consiste à aller dans les préférences de safari, sous l'onglet "sites web" puis " "notifications" et à supprimer le site en question. ( déjà supprimer ci dessous, c'est juste pour montrer)

Je dois avouer trouver cette "attaque" assez futée ! Il aura fallut que je passes tout de même a Iconcept à Tarbes pour me décoincer. Merci à eux et à leur accueil !! ( ils m'ont aider et trouver la combine gracieusement)

Voila, Problem solved

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Answer 2

John Galt

Level 10

154,850 points

Jan 31, 2023 8:20 AM in response to Hugh Chaloner

Hugh Chaloner wrote:

I wonder how it got there in the first place?

You agreed to it by allowing a website to send Safari Notifications. Your automatic, instinctual reaction to such a solicitation ought to be "just say no."

You can fix it by deleting that website's entry in Safari's Notifications. Refer to Customize website notifications in Safari on Mac - Apple Support.

Excerpted from Effective defenses against malware and other threats - Apple Community:

Beware spontaneously appearing, unsolicited popups demanding immediate action. Think before you click.

...
If you encounter a website, popup, text message, email, or phone call alleging your Mac is infested with some ick or that you need to take immediate action lest dire circumstances ensue, it is 100% fraudulent. Ignore it. Read Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams.
The same goes for website Notifications — attention-getting banners that appear at the top right corner of your screen. Safari gives you a great degree of control over them: Customize website notifications in Safari on Mac. Most of those Notifications are simply annoying, but some are intended to frighten and deceive you into installing something nefarious.

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Answer 3

Owl-53

Level 10

101,887 points

Dec 23, 2022 2:10 AM in response to Avfc75

The The Built in Security is all that is required to protect the computer.

There is Adware & Malware which will affect the computer and is generally downloaded from “ Shady “ Websites or Developers who Inject this software into the download.

Should “ Certain & Specific Software “ referenced from above be installed - it will negatively impact macOS. It is suggested, download directly from the Developer , the application Malwarebytes for Mac.

It is free or paid for added features.

Run the Application and it should remove the malware / adware. Once done, restart computer and test.

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Answer 4

Jazz1357 Author

Level 1

5 points

Dec 28, 2022 2:36 AM in response to Owl-53

Hello,

Actually, as I explained in french just upper, I went to an apple store to solve this problem. With them, we tried Malwarebytes for that specific problem and Malwarebytes was useless because it didn't find any thing because

actually, it is not an Adware or Malware software.

It is a permission to display a banners who look seem to be done without the administrator permission. Then, this banners is just recognize by any security software ( avast, malwarebytes,etc...) as a common banner. And it is only if you click on it, that this banner lead you to a malicious website.

So, the OP is to desactivate the permission and erase the permission of this banners directly in safari permissions.

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Answer 5

Owl-53

Level 10

101,887 points

Dec 23, 2022 2:10 AM in response to Jazz1357

The The Built in Security is all that is required to protect the computer.

There is Adware & Malware which will affect the computer and is generally downloaded from “ Shady “ Websites or Developers who Inject this software into the download.

Should “ Certain & Specific Software “ referenced from above be installed - it will negatively impact macOS. It is suggested, download directly from the Developer , the application Malwarebytes for Mac.

It is free or paid for added features.

Run the Application and it should remove the malware / adware. Once done, restart computer and test.

Reply

Answer 6

etresoft

Level 9

56,064 points

Dec 9, 2022 7:57 AM in response to Jazz1357

Bonjour!

Il y a une Communauté d’assistance Apple officielle en français.

C'est un logiciel malveillant. Si Avast n'a pas pu le détecter, il sera nécessaire de trouver un autre outil pour le supprimer.

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Answer 7

Avfc75

Level 1

8 points

Dec 22, 2022 2:48 PM in response to Jazz1357

is there an English solution please, I have it as well and it’s a really annoying thing…thanks!

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Answer 8

etresoft

Level 9

56,064 points

Dec 22, 2022 4:19 PM in response to Avfc75

Avfc75 wrote:

is there an English solution please, I have it as well and it’s a really annoying thing…thanks!

It would be best to start your own question and provide your own information. I'm not convinced that the OP actually solved the problem.

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Answer 9

Jazz1357 Author

Level 1

5 points

Dec 28, 2022 2:11 AM in response to Avfc75

Hello Avfc 75,

If it really is the same problem, you just have to translate on google translate( for exemple) the answer that I wrote just upper and follow the step with the picture, you will find easily your way to get rid of it.

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Answer 10

Jan 12, 2023 4:03 AM in response to etresoft

I have installed Malwarebytes and it finds nothing. Since I only get the notification when I open Safari, I assume that turning off the notification takes care of it. I also found nothing in the system, processes and program

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Answer 11

etresoft

Level 9

56,064 points

Jan 12, 2023 5:38 AM in response to Housegerechnet

Housegerechnet wrote:

I have installed Malwarebytes and it finds nothing. Since I only get the notification when I open Safari, I assume that turning off the notification takes care of it. I also found nothing in the system, processes and program

This is why you need to start your own question. You don’t speak French, so you didn’t apply the correct solution.

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