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Hello. yesterday i bought an iphone 12 pro max. under the light I see a scratch in the back glass of the phone. not on the surface but behind the glass. it's really small and can only be seen in certain light conditions. am I exaggerating or do you think it deserves a replacement?
iPhone 12 Pro Max, iOS 14
That's totally up to you. Apple provides you with a 14-day return policy to either get a refund or a replacement.
That's totally up to you. Apple provides you with a 14-day return policy to either get a refund or a replacement.
will i be given a new product? or a refurbished one?
It should be a new one. This would be different if you go past the 14-day return policy. You can also request a refund, and then, go through the new order process again.
small scratch behind back glass
