Purchase History

I purchased an app a while back, about 8 years ago. Then using family sharing I purchased the same app on different devices from the purchases location. Then I deleted that app from all the devices (meaning its not on any of the devices I own). Now I want to re-install it, but I can't find it in my purchases and says I have to pay for it again. Shouldn't it still remain in my purchases?

Posted on Dec 1, 2020 12:46 PM

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Question marked as Top-ranking reply

Posted on Dec 8, 2020 10:46 AM

Hello haymher,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to get an app you had in the past again without purchasing again. To help with this, please make sure you are using the same Apple ID that you originally purchased the app and other steps in these Apple resources:



Redownload apps and games from Apple

See your purchase history for the App Store, iTunes Store, and more

Share App Store, iTunes Store, and Apple Books purchases with Family Sharing



Cheers!

1 reply
Question marked as Top-ranking reply

Dec 8, 2020 10:46 AM in response to haymher

Hello haymher,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to get an app you had in the past again without purchasing again. To help with this, please make sure you are using the same Apple ID that you originally purchased the app and other steps in these Apple resources:



Redownload apps and games from Apple

See your purchase history for the App Store, iTunes Store, and more

Share App Store, iTunes Store, and Apple Books purchases with Family Sharing



Cheers!

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Purchase History

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