shared photos album not syncing

Shared album not synching across devices - I can see new photos posted to the shared album on my phone and on my iPad, but not on my MacBook pro. It's been about 24 hours...I've never had this problem with syncing before and have used the shared album regularly to transfer photos from my husband's devices.

MacBook Pro 15″, macOS 10.13

Posted on Dec 1, 2020 1:05 PM

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Dec 8, 2020 5:24 AM in response to stanandamy

Hi there, stanandamy.


It appears that the photos you've added to a shared album in iCloud aren't syncing to your Mac. You can see the new photos in the album on your iPad however, and we're glad to help with this.


Turn iCloud Photo Sharing on or off - Apple Support -- Since it's been a few days since you posted your issue, we hope that the photos are now appearing on your Mac. If they aren't, in the Photos app, choose Photos > Preferences > iCloud. Turn off iCloud Photos and wait a few moments, then turn it on again and see if the added photos show up on your Mac.


Feel free to get back to us with any questions or problems you may have.


Take care.

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shared photos album not syncing

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