Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New iPhone 12 pro max won’t wirelessly charge

i have a new iphone 12 max pro with an otterbax case and an iQ wireless charger. with the case on,it wont charge but will. with the case off. is this normal with these phones or do i need an apple charger now too. this worked fine oniphone x

Posted on Dec 1, 2020 6:04 PM

Reply
Question marked as Best reply

Posted on Dec 12, 2020 11:50 AM

Ok figured it, not enough wattage, went to London Drugs, tries a 20 watt charger and worked through case no problem, guess its time for new again, thx Apple

1 reply

New iPhone 12 pro max won’t wirelessly charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.