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brand new iphone 12 pro, when recieving phone calls we can not hear each other. i have to hang up each time and ring the person when recieving a phone call

brand new iphone 12 pro, when recieving phone calls we can not hear each other. I have to hang up each time and ring the person when recieving a phone call. If I make the phone call it works fine

Posted on Dec 2, 2020 1:37 AM

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Question marked as Top-ranking reply

Posted on Dec 2, 2020 1:38 AM

If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

1 reply
Question marked as Top-ranking reply

Dec 2, 2020 1:38 AM in response to adrain193

If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

brand new iphone 12 pro, when recieving phone calls we can not hear each other. i have to hang up each time and ring the person when recieving a phone call

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