Trying to get apple mail to accept a correct password to open a new account on my mac desktop but having spent hours on this it will not recognize the password, same applies to iPhone and laptop
iMac Line (2012 and Later)
Are you creating the new email account on a browser? If so when it is set up can you sign back into the email account on the browser with that password?
If you can, then there is no reason why you cannot add it to an iPhone or I{Pad in Settings, Mail, Accounts (iOS14) and on the Mac in System Preferences, Internet Accounts.
What you cannot do easily is change the password. You need to remove the account from the Mac or iPhone accounts and add it back.
Nor can you use the Mail apps to create a new account. Use the Mac Browser.
I understood you were adding the account to mac mail but you now suggest the account is already in mail but asking for the new password.
So have you recently changed email password in Go Daddy while the account is in mac Mail? If so, deleting the account and adding it back is the only way. You can try and update the password for ever, it will ignore you. Been doing it for years.
btw have you/they you recently added two stage authentication to the account?
IF these are Microsoft accounts and IF it has had 2 factor auth added then there are two ways to associate the account with an app.
Without understanding GoDaddy accounts I don't know if either apply to you. GoDaddy support team should get back to you if you open a support ticket.
There have been many, many problems reported with email hosted by go daddy over the years.
Best solution, find another email host.
Tried that, deleting the old account then starting over but it will not recognize password, same on my iPhone same on my laptop. Tried changeing the password , Go Daddy spent an hour and 30mins and referred me to Apple then Apple tried another hour and 30mins the pulled the plug !!
I have a feeling this is the problem , someone along the line suggested a few days ago to download the app for 'Authenticator' ,we tried removing it then putting it back on the iphone but could it be, that somehow we have been locked into it? it does not seem to work anyway ,it throws up codes but my mac desktop does not ask for any codes at all. -Baffled !
What does go daddy have to do with anything?
What kind of account are you trying to create?
Just an ordinary email account: sales@................... .com
Sorry cancel the Outlook App suggestion I was thinking iphone
Tried this ,deleted that account which stopped working ,started fresh -no go ! same problem
Many thanks I will try this
Go daddy host the emails from my website but they are on Microsoft and I have to use outliook but we use the 'exchange' programme to get it on apple mail. It did work OK for 3 weeks then suddenly exchange started asking for the password then the trouble started.
If I cancel the outlook app in office 365 the try to install 'echange' on Applemail I may cut myself off from any emails altogether. Applemail did work fine for the first 2/3 weeks then suddenly started asking for password which it would nor recognize.
Talk to GoDaddy. There is some complication.
Has it ever worked?
Have you tried the Outlook app?
Apple mail will not accept password for a new account
