I have bought an iPhone in Vietnam on Dec 02, 2020 that is claimed to be inactive yet by the seller. However, I can see that the date of purchase is back to Oct 24, 2020, but the expiration date is Dec 01, 2021. So am I the one who activated the phone or is there something wrong with my phone?
[Image Edited by Moderator to Remove Personal Information]
iPhone 11
Hello harry-tr,
Congratulations on your new iPhone! We see that you have some questions about the date of purchase and the warranty availability. We want to make sure you get pointed in the right direction. To verify, from where/who did you buy this iPhone?
If you purchased from Apple directly, you'll want to Contact Apple for support and service. If you purchased from a third-party reseller, you'll want to call them directly to gain more information about your device warranty.
Best regards!
Date of Purchase & Expiration Date
