Level 1

13 points

How to change email address in iTunes account?

My iTunes Apple ID email address does not exist anymore, so I have to change the email address to get the bills of my buys.

I can't change the email address in the "edit account data" section, how do I do?

Thanks in advance

iMac 24", Mac OS X (10.6.4)

Posted on Jul 26, 2010 12:06 PM

30 replies

Sep 14, 2010 4:26 AM in response to Kiwimacca

I assume you don't have an @mac.com or @me.com ID; if this is the case it may be why you don't see what I see. I don't know whether if you change your email address, and your ID with it, you will have any problems over purchased items - I should hope that they would come over with the ID change but I can't answer that for certain. Probably Chris CA can, as he appears to have actually managed to do this.

Sep 15, 2010 3:52 AM in response to Chris CA

Hi Chris,

Thanks for the reply.

Actually #2 was what I was needing. I followed your advice and changed the email for comms to a Mobileme account. I am happy to keep my old email as an actual ID for the meantime as it seems like a bit of a hassle if all you are really doing is creating a new account for purchases etc.

It seems to be working so far, so... cheers!

Chris CA

Level 10

82,513 points

Sep 10, 2010 2:04 PM in response to ironfinger3

Go here -> My AppleID
Login then go to *ID & Password*.
Under *Choose a new Apple ID and password* and after Apple ID {your current Apple ID} click Edit and add your new ID.

Ed State

Level 2

465 points

Sep 10, 2010 12:25 PM in response to D0GG

The tech and tech supervisor I just spent 2+ hours on the phone with told me, under no uncertain terms, that all that does is create a "second" account.

D0GG

Level 3

957 points

Sep 10, 2010 12:32 PM in response to Ed State

Then they lied to you. I changed my email address a couple years back and everything went fine. No second account... just changed my email address.

Ed State

Level 2

465 points

Sep 10, 2010 7:08 PM in response to D0GG

That's a good idea. But too bad iTunes doesn't warn you when signing up for an account.

This is a pretty major FAIL on Apple's part.

Ed State

Level 2

465 points

Sep 10, 2010 7:14 PM in response to Chris CA

They won't let you change it TO a MobileMe address. Which is insane.

Chris CA

Level 10

82,513 points

Sep 10, 2010 7:16 PM in response to Ed State

They won't let you change it TO a MobileMe address

Correct, which is why you need to contact iTunes store Customer Support.

Ed State

Level 2

465 points

Sep 10, 2010 7:18 PM in response to Chris CA

I have, and they won't.

Again, super awesome treatment of their loyal MobileMe customers.

Chris CA

Level 10

82,513 points

Sep 10, 2010 7:19 PM in response to Ed State

They have for many others but ok.

Sep 11, 2010 9:59 AM in response to Chris CA

My understanding - and I've not tried this, having no wish to change it - is that it can't be changed if it's tied to a MobileMe account.

Chris CA

Level 10

82,513 points

Sep 11, 2010 12:21 PM in response to Roger Wilmut1

Correct. You cannot go from, a MobileMe to something else.

Chris CA

Level 10

82,513 points

Sep 11, 2010 3:00 PM in response to Roger Wilmut1

Correct.

Ed State

Level 2

465 points

Sep 12, 2010 10:48 AM in response to Chris CA

No, I haven't.

Do you spend ALL your time on this forum?

Chris CA

Level 10

82,513 points

Sep 14, 2010 8:07 AM in response to Kiwimacca

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How to change email address in iTunes account?