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malina164 Author

Level 1

4 points

iphone

so, my brother dropped his phone by accodent when he was running and now it wont turn on. any suggestions that will help to turn it back on? we tried the hold the power and the volume button but nothing happened.

iPhone XR

Posted on Dec 2, 2020 1:29 PM

Top-ranking reply

sberman

Level 10

268,371 points

Posted on Dec 2, 2020 1:51 PM

It sounds like the iPhone suffered catastrophic damage.

Visit an Apple Store or Authorized Apple Service Center. Let them assess the iPhone and advise you how to proceed.

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