Cannot restore backup to iPhone 12 Pro

At apple store they told

me I will get that the call from Apple California soon regarding my back up. Forget about California, I did not get even a miss call from my local apple store.

I gave up restored it as a new phone, lost my apple watch history for 6 years.

Only plus point was I dis not loose my contacts.

I have already exchanged the phone twice with in 2 days.

And yes it is my new phone and I was trying to get the back up from my I cloud account for which I am paying 10$ monthly for extra space.

I went to genius bar they tried for 2 hours to get my back up where as My whole back up came into my I pad in front of them , but it was not coming in my I phone 12 pro.

I called apple care customer too they could not even understand my issue.

And yes, I do not need any

more help from your side or apple side, as I have already installed my phone as a new phone because I could not wait any longer to use my phone.

All I am saying apple did not care to even solve my problem. They tried the same thing which I was doing earlier.

And let me bring your kind attention people who have transferred the data fro phone to phone in i phone 12 they did not face any issue. Whereas, several people faced this issue when they tried through I cloud .

Similar issues here trying to transfer from iphone 7+ to 12Pro

Itunes will do the backup but won't transfer to the new phone because it says it needs the version updated.

(it is not clear WHICH phone needs to be update, but I assume the new 12pro).

Updated the new phone but still will not "restore from backup."

Apple, you're making it difficult to keep buying your stuff.

Thanks for the input Lawrence.

Unfortunately I'm a busy professional who works a bunch of hours and travels frequently, so I don't have time to troubleshoot and update Apple's strangeness. Apple basically tries to force you to upgrade your iCloud account and perform the backups/restorations that way; I simply have invested way too much time in this already and won't deal with it any longer.

My brother said he had similar issues restoring his new-at-the-time 8+ from a 7+ and he spent two hours at the Genius Bar getting it resolved. I wish I had asked him yesterday!

Over the years I have gone away from Apple and the only thing I really have left is a Mac Mini that runs my home A/V server that is connected to 12TB of media and an Apple TV 4k.

Its not possible beacause 11 pro max have only 14.2 as latest update and 14.2.1 is the current update of 12 pro

Downgrading is not supported.

This is the same thing I got what is going on??

yea this is exactly same error message the phone already on both 14.3. any solutions or answers why this is happening????

Wow i cant keep on restoring my phone and i need my data on back up. did u call apple already?

Has this been resolved? I am having the same problem. Trying to restore my data from XS Max to 12 Pro in every possible way and none of them is working.

Has this been resolved? I am having the same problem. Trying to restore my data from XS Max to 12 Pro in every possible way and none of them is working.

please what is the solution

were You able to get the back up later?

I gave up, I exchanged my device too. Still I had to restart from scratch. Could not delay anymore to use my phone.