You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone trade-in timing

I signed up to trade-in my 11 pro. I received my return packaging but not my new phone. I need my phone. The time limit on returning is 14 days. I will not get my ne phone until over 14 days. So my return will be late. Is there anything I need to do to secure my trade-in?

iPhone 11 Pro Max, iOS 14

Posted on Dec 3, 2020 10:28 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2020 10:58 AM

Hello TheMegaNee,


Given that this trade-in is through Apple, I'd advise you to contact AppleCare-Support to have it resolved as smooth as possible for you


Hope this help!

1 reply

iPhone trade-in timing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.