I’m having trouble receiving emails from my sister and from our NBA team’s season member account. They always go to my Junk folder which I rarely check.

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Level 1

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I’m having trouble receiving emails from my sister’s iCloud account and from NBA season tickets members account.

iPad mini, iOS 12

Posted on Dec 3, 2020 11:44 AM

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Answer 1

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Level 10

89,965 points

add Junk folder to your favorite folders so you check for junk daily.
Move the junk to inbox to train the phone’s filter
your email provider may well have a whitelist, or a rule that checks the sender is in your contacts. Find out how your provider does it and make fixes by signing into your provider account in a browser on a laptop

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