my iphone xr wont power off or open apps how could i fix it

my phone wont power or turn off and wont open apps

iPhone XR, iOS 14

Posted on Dec 3, 2020 1:25 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2020 4:06 PM

Hi, everyones_papi.


If we understand correctly, you’re to able to get your iPhone XR to power off or open apps. We can see why you’re reaching out about a possible resolution.


Have you tried the steps outlined here?


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If not, try this:

Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.


We appreciate you taking the time to post in the Apple Support Communities.


Warmest Regards.

1 reply
Question marked as Top-ranking reply

Dec 9, 2020 4:06 PM in response to everyones_papi

Hi, everyones_papi.


If we understand correctly, you’re to able to get your iPhone XR to power off or open apps. We can see why you’re reaching out about a possible resolution.


Have you tried the steps outlined here?


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If not, try this:

Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.


We appreciate you taking the time to post in the Apple Support Communities.


Warmest Regards.

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my iphone xr wont power off or open apps how could i fix it

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