keyboard repair program - keys broken again

I had my keyboard repaired via the repair program - now the keys are broken again - is my macbook still covered by the program?

MacBook Pro 15″, macOS 10.15

Posted on Dec 3, 2020 2:48 PM

Similar questions

Keyboard not working on MacBook Air (M2) 2022 My Air is only a few weeks old and all of a sudden the keyboard stopped working. An external keyboard works (USB-C connection and bluetooth), but the internal keyboard is non-responsive except for the power button. I ran diagnostics and everything reports back okay. I went through the Apple suggestions - slow keys isn't checked, the correct keyboard input is selected, etc. Software is up today. Is the quality really suffered that much? First, my two year old MacBook Pro dies ((display went out and it was $$$ to fix it despite it being a clear displaygate problem -- all of the textbook symptoms were met) ) and now a few weeks old M2 Air is not working? Any suggestions on fixes other than trying to find an open slot in the Genius Bar? Disappointing to say the least. Thanks in advance.
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2 replies

Dec 3, 2020 7:14 PM in response to Gary7

Yes, you can have it repaired two times under the free Keyboard repair program as long as the laptop is less than four years old.

Gary7 Author

Level 1

8 points

Dec 3, 2020 9:34 PM in response to HWTech

Thank You

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keyboard repair program - keys broken again

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