iPhone music volume lowers itself after iOS update

Phone volume reducing when playing music



[Re-Titled by Moderator]


Posted on Dec 3, 2020 3:05 PM

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4 replies

Dec 13, 2020 9:48 AM in response to Jackelburger

Hi Jackelburger,


Welcome to the Apple Support Communities!


Based on the setup you described, we would suggest using an audio interface between your iPhone and your external speakers. That way, the volume can be "normal" (set near the middle) coming out of the iPhone, but you can increase it from the USB audio interface to your speakers. Start with the "Gain" for your speaker volume set to low, and adjust as needed. If you have a portable PA system with speaker volume integrated in the amplifier, then you wouldn't need this audio interface.


If the headphone accommodations feature is enabled, turn it off.


The resources below will help you address this issue:


Adjust audio and visual settings on iPhone - iPhone User Guide


iPhone accessories - Audio Interfaces example - IK Multimedia iRig Pro I/O Audio and MIDI interface


If the issue persists, please reply to this thread and we'll do our best to help you!


Take care.

Dec 10, 2020 1:23 AM in response to judysings

Hi,

It whilst I'm playing through an aux cable to external speakers. I'm teaching an exercise class. I'm using Spotify and I've checked all those settings and there is no issue. I had already downloaded the new IOS and re started my phone. It's not specific songs it's just random. I was told by a colleague that it's a bug in the new software (Apple) that automatically turns down your music if it's been playing loud for what it considers for too long. Not sure if that's true. The class is 45 mins long but it seems to happen about 10 mins in.

Dec 9, 2020 4:18 PM in response to Jackelburger

Good evening Jackelburger,


Welcome to the Apple Support Communities!


It sounds like the volume is going down when playing music on your iPhone 7 with iOS 14.

Is this happening with songs that are downloaded to your iPhone, or songs that are streaming from Apple Music?

Does it happen with specific songs or with all music?

Are you playing through the internal speakers of your iPhone, or with headphones?


Please confirm you have updated to the latest version of iOS 14, and restart your iPhone to refresh it.

If you have a case on the iPhone, please remove it and test again.


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


If the issue persists, please reply to this thread and we'll do our best to help you!


Take care.

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iPhone music volume lowers itself after iOS update

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