I tried to connect iphone to macbook, but accidentally press "not trust" this computer. Then, I unplug usb and tried it again, but no this pop up again and cannot connect my iphone to macbook ( i.e. when connect to image capture , it asks to unlock my iphone. I did it but nothing is happened)
Can anyone help ?
iPhone 11, iOS 14
but i did not see this alert anymore. i think this is the reason that i cannot connect my iphone to macbook ( it sense my iphone but cannot connect to data ). How can i see this alert again, so that i can choose trust ?
See this support document, About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch - Apple Support specifically the section for Change your Settings.
thanks，but it did not work when i completed all the steps.
did you read the section of the article provided by ChrisJ4203 titled 'Get help' (towards the bottom)?
There are a series of things it lists to try and it sounds like they are meant for issues just like yours
If following the steps in that support document did not help, then I suggest that you contact Apple Support. Use the Contact Support link at the top of the page here.
Connect iphone to macbook
