You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 11 screen says "iPhone unavailable." My MacBook Pro does not appear to recognize my iPhone 11 that is plugged into the MacBook. How do I open my iPhone 11 without erasing it?

My iPhone 11 screen says "iPhone unavailable." My MacBook Pro does not appear to recognize my iPhone 11 that is plugged into the MacBook. How do I open my iPhone 11 without erasing it?

Posted on Oct 1, 2022 6:57 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2022 7:03 PM

See the information here. If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

You may need to follow the instructions here, If you forgot your iPhone passcode - Apple Support


1 reply

My iPhone 11 screen says "iPhone unavailable." My MacBook Pro does not appear to recognize my iPhone 11 that is plugged into the MacBook. How do I open my iPhone 11 without erasing it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.