iPad opens without passcode required

My iPad opens without passcode. All fine in settings, but still opening immediately without passcode.

iPad, iPadOS 14

Posted on Dec 3, 2020 5:54 PM

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Question marked as Top-ranking reply

Posted on Dec 9, 2020 5:43 PM

Hi there margot278,


We understand you're experiencing an issue with your iPad unlocking without entering the passcode, and we'd like to see if we can assist.


Do you also have Face ID or Touch ID enabled, depending on your model? If so, the iPad may be unlocking through this feature prior to prompting for the passcode: Wake and unlock iPad


If not, restart your iPad, and see if it then prompts for the passcode as expected.


Cheers!

5 replies
Question marked as Top-ranking reply

Dec 9, 2020 5:43 PM in response to margot278

Hi there margot278,


We understand you're experiencing an issue with your iPad unlocking without entering the passcode, and we'd like to see if we can assist.


Do you also have Face ID or Touch ID enabled, depending on your model? If so, the iPad may be unlocking through this feature prior to prompting for the passcode: Wake and unlock iPad


If not, restart your iPad, and see if it then prompts for the passcode as expected.


Cheers!

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iPad opens without passcode required

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