Hard reset unable to access apple id

I did a factory reset of my macbook. And now I'm unable to log back into my apple id since i have two factor authorisation and only own one apple product.

Im unable to turn off two factor authorisation on web and cannot use my phone number to log into app store.

what can i do to log in?

MacBook Air 13″, macOS 10.15

Posted on Dec 4, 2020 3:59 AM

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Posted on Dec 4, 2020 8:15 AM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

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Hard reset unable to access apple id

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