Can’t open utilities folder on iPhone
My phone died. I recharged it and now my utilities folder won’t open. Help?
iPhone 6 Plus, iOS 11
User profile for user:
karina184
User level:
Community Specialist
Hi karlene100,
Thank you for posting in the Apple Support Communities. It sounds like you're having some trouble opening your Utilities folder to access the apps, correct? If so, we'd love to help. As a first step, we recommend making sure you have a current backup for your device, then updating to the latest version of iOS. You can find instructions to do both linked below.
Update your iPhone, iPad, or iPod touch
Please let us know if updating doesn't resolve the issue. We're always happy to help.
Cheers!