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User profile for user: Community User
Community User Author

Unable to Activate

Recently I bought an iPhone (Used). I updated my device iOS 10.3.3 to 12.4.9 through iTunes. After that i reset my device to clean-up. But when I performing the calibration at startup it says "Your iPhone could not be activated because the activation server cannot be reached. Try connecting your iPhone to iTunes to activate it or try again in a few minutes."


Even I tried to bypass my device. Cannot get rid of this problem.



[Image Edited for Personal Information]

Windows, Windows 10

Posted on Dec 4, 2020 8:07 AM

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1 reply
User profile for user: MoonJ.
MoonJ.
User level: Community Specialist

Dec 10, 2020 9:08 AM in response to Community User

Hello Islamull1993,


Thank you for reaching out in Apple Support Communities. We understand you're unable to activate an iPhone, as an error message appears that it cannot reach the activation server. We'll be happy to help.


To help troubleshoot this error message, we recommend to follow the steps outlined in this helpful article: If you can't activate your iPhone Following these steps may help. 


Kind regards.

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Unable to Activate

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