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Iphone 12 in Singapore locked by a Vietnamese carrier

I have an Iphone 12 bought from an user in Singapore. The bought date is 07/11/2020.

However, when I tried to insert the sim, the activation lock appeared and could not activate the phone.


I have tried Singtel and M1 but none worked


I chatted with Jon - top senior advisor and he said my phone is locked with a Vietnamese carrier.


This is a very weird situation.


please give me some help with this.


iPhone 12, iOS 14

Posted on Dec 4, 2020 8:47 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2020 12:53 PM

Sorry this happened. Contact the person who sold you that phone.



or try looking at this:


https://support.apple.com/en-ca/HT201328

1 reply

Iphone 12 in Singapore locked by a Vietnamese carrier

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