Big Sur: error connecting to Apple ID server, Mail/Music/TV apps not working

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Big Sur: error connecting to Apple ID server, Mail/Music/TV apps not working

Since upgrading my MacBookPro to Big Sur, I can't connect to the Apple ID server. Possibly related, I can't stream music or movies in the Music / TV apps, the Mail app does not receive or send messages, and Safari slowed down to a crawl. Chrome works just fine.

I tried logging out of Apple ID, but logging out requires connecting to the server, so I can't!

I can connect to my Apple ID account online, and I removed the affected MBP, but this did not solve the issue. All my other devices work properly, it is only the MBP running Big Sur that has the problem.

Any suggestions? Or should I just wait for a patch sometime next year?

MacBook Pro 2017

Version 11.0.1

2,9 GHz Quad-Core Intel Core i7

16 GB 2133 MHz LPDDR3

Thanks!

Posted on Dec 4, 2020 10:56 AM

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Answer 1

bailier

Community Specialist

Dec 10, 2020 10:01 AM in response to manuel139

Hello manuel139,

We see you're having issues with your Apple ID and other data apps on your MacBook Pro. We would like to help get you pointed in the right direction. We have a couple of links we can offer.

Check out this link to learn what to do If you can't connect to the App Store, iTunes Store, or other Apple services.

Also, check out this guide for what to do If your Mac runs slowly.

We hope these steps help.

Cheers!

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