Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud Breach phone call

I received a call stating my icloud account is being used simultaneously in 3 states. Claimed the person(s) are on my home network and can see everything we are doing - purchases, credit cards, etc. The number was a local number. Is this a hoax??

Windows, Windows 10

Posted on Dec 4, 2020 11:26 AM

Reply
Question marked as Best reply

Posted on Dec 4, 2020 11:30 AM

It is indeed a hoax.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


1 reply
Question marked as Best reply

Dec 4, 2020 11:30 AM in response to Sp@rky!2

It is indeed a hoax.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


iCloud Breach phone call

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.