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doctomas Author

Level 1

4 points

Call from Apple

I just received a call from someone saying they were with Apple and that my icloud account was being accessed by someone in Columbus, Ohio and Houston, Texas at the same time. Is this correct?

MacBook Air 11", macOS 10.13

Posted on Dec 12, 2019 2:47 PM

Top-ranking reply

stedman1

Community+ 2024

Level 10

261,760 points

Posted on Dec 12, 2019 2:49 PM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Call from Apple

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