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Do you send emails about possible fraudulent purchases

I received an email today from "Apple ID" and it looks fraudulent about an online purchase for a game the app store. It has links of course, an Order number etc. and an invoice as a Word doc. Thanks!

Posted on Dec 4, 2020 1:40 PM

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Question marked as Top-ranking reply

Posted on Dec 4, 2020 1:44 PM

That is a scam. Apple receipts do not attach Word documents.


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support


For real charges, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support

1 reply
Question marked as Top-ranking reply

Dec 4, 2020 1:44 PM in response to kimfromnewlenox

That is a scam. Apple receipts do not attach Word documents.


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support


For real charges, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support

Do you send emails about possible fraudulent purchases

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