Shared albums update on my iPhone and iPad but not on my Mac. New albums shared by others have the same problem. How do I fix it?

Question

Level 1

8 points

Shared albums update on my iPhone and iPad but not on my Mac. New albums shared by others have the same problem. How do I fix it?

Shared albums that I created update on my iPhone and iPad when others add photos. My MacBook Air does not update. When others share albums I cannot see them on my MacBook Air but I can see them on the iPad and iPhone. What is wrong?

MacBook Air 13″, OS X 10.11

Posted on Dec 4, 2020 2:08 PM

Reply

Answer 1

Top-ranking reply

léonie

Level 10

197,089 points

Dec 4, 2020 4:10 PM in response to PEGolfer52

Try the fixes described in this document: If Shared Albums aren't working - Apple Support

Reply

Answer 2

PEGolfer52 Author

Level 1

8 points

Dec 4, 2020 5:52 PM in response to léonie

Thank you for the reply. I tried these previously and my problem was not fixed.

Reply

Shared albums update on my iPhone and iPad but not on my Mac. New albums shared by others have the same problem. How do I fix it?

Similar questions