A recent activity on my apple account

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Level 1

8 points

A recent activity on my apple account

Hello!

I have just received 3 emails on yahoo mail telling me that a recent payment was done on aplle store(a game 20$) and i don’t even have payment methods attached to my accounts. The second thing suspicious was that the email i received was from no_reply@email.applesupport.com and i don’t know for sure that is a legitimate apple email

And the third thing suspicious was that the email was recived on yahoo not on Mail,and it did not contain any certain thing or some information about the payment or a contact/some certain details...altho,i forgot tho mention that there was a kind of a link,more like a file attached of the payment,and I accidentally clicked it

The thing is that i don’t really know if I can trust this email,because it doesn’t seem true.

Please,if you can help me i would be very grateful!

Thanks!

Posted on Dec 4, 2020 2:11 PM

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Answer 1

Best reply

Eric Root

Level 10

684,135 points

Dec 4, 2020 2:28 PM in response to cristian27

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .

The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams.

Identifying legitimate emails from the iTunes Store.

Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.

reportphishing@apple.com

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Answer 2

cristian27 Author

Level 1

8 points

Dec 4, 2020 11:45 PM in response to Eric Root

Thank you very much for your response!

Apreciate

But a thing is staying on my mind,could i get any type of virus if i clicked that attachament?

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Answer 3

Eric Root

Level 10

684,135 points

Dec 5, 2020 6:23 AM in response to cristian27

You are welcome. That can't be completely ruled out, but it would have to download some software . If your device/computer is acting normally, then everything is probably okay.

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A recent activity on my apple account

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