power beats pro lava red
power beats pro connected but no sound
User profile for user:
jdo_apple
User level:
Community Specialist
Hello Knguyen119,
It appears that you are not able to get any sound from your Powerbeats Pro. We understand how concerning this is and we are here to help.
Let's reset your Beats using this article: Reset your Beats earphones
Specifically the section titled "Reset Powerbeats Pro."
If the issue persists can you provide a few more details? Which device do you currently have paired with your Powerbeats? When did you first notice this? Does the issue persist if you pair to another device?
Cheers