Apple Event: May 7th at 7 am PT

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Powerbeats pro not connecting after device was forgotten. The device just keeps blinking white light

Powerbeats pro not connecting after device was forgotten. The device just keeps blinking white light

Posted on Jul 1, 2022 3:15 PM

Reply
Question marked as Best reply

Posted on Jul 11, 2022 4:07 AM

Tried this for several hours. Still not pairing.

6 replies

Jul 11, 2022 3:43 PM in response to Weyinmi

If you are unable to get the Powerbeats Pro reset or into pairing mode, by using the link provided, then you need to use the Get Support link at the top of the page here to contact Apple Support. If you have an Apple Store close by, make a Genius Bar appointment to get help from an Apple Genius. They will explain your options. Genius Bar Reservation and Apple Support Options - Apple

Jul 1, 2022 3:19 PM in response to Weyinmi

Please , try this first --> If you can't connect to your wireless Beats product


Then...

Hold down both the power button and the volume down button for 15 seconds. When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again.


Reset your Beats earphones - Apple Support

Powerbeats pro not connecting after device was forgotten. The device just keeps blinking white light

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.