You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPhone 12 Pro Max - unable to lo into Apps

Upgraded from iPhoneX using iTunes backup.

unable to login into eBay, Cash App, Kroger App.

Tried deleting App and downloading again but it didn’t help.

iPhone 12 Pro Max, iOS 14

Posted on Dec 4, 2020 4:59 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 5, 2020 6:33 PM

I was able to fix Venmo with their support help, as well as Cash App after waiting for one day and updating my profile (turning off and on facial recognition).

Apparently, I’ll have to contact the other apps reps as well.

It is all about new device recognition, for sure.

Similar questions

6 replies
Question marked as Top-ranking reply

Dec 5, 2020 6:33 PM in response to blbh078

I was able to fix Venmo with their support help, as well as Cash App after waiting for one day and updating my profile (turning off and on facial recognition).

Apparently, I’ll have to contact the other apps reps as well.

It is all about new device recognition, for sure.

IPhone 12 Pro Max - unable to lo into Apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.