My new phone 12pro, it’s power off by itself and can’t restart again, try the suggestion as apple support but it happen again in the next day. And can’t restart anymore. My battery is 100% and the software is the latest version
iPhone 12 Pro, iOS 14
Hi Cchin,
Thank you for posting in Apple Support Communities. From our understanding, your iPhone 12 Pro is restarted unexpectedly and will not power on, do we have that right? Have you tried the steps in this article: If your iPhone, iPad, or iPod touch won't turn on or is frozen.
Did this happen while performing a specific task or using a specific app?
If you are still unable to get your iPhone on, you may want to reach out to Apple Support. You may be able to reach them here: Get Support
Hope that helps!
iPhone 12 pro black screen, power off automatically and can’t restart
