App Store icon is nowhere to be found on my iPad 5th gen
I need to download a work app but cannot find the App Store icon anywhere. What do I need to do? Siri says “sorry I can’t open your App Store”
iPad, iPadOS 14
User profile for user:
KMB_12
User level:
Community Specialist
Hey C_Troy,
It sounds like you're having trouble locating the App Store on your iPad. We can understand wanting to get that resolved. We want to help.
First, we'd recommend trying a search for the App Store, this article explains how: Use Search on your iPhone, iPad, or iPod touch
If you're still unable to locate the App Store, you'll want to try connecting your iPad to a Mac or a PC with iTunes installed on it, and attempting an update or a restore. This article explains how to do that: If you can't update or restore your iPhone, iPad, or iPod touch
Thanks!