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Locked and lost from my Apple ID

Why can I not get into my Apple ID. The trusted phone number for both of my accounts is wrong. Why isn’t there another way for me to authenticate and verify who I am for my Apple ID. I just changed my password less than3 months ago with no issue. At no time was I allowed to update any of my contact information. As a loyal Apple customer and consumer, I am totally disgusted at Apples level of service and commitment to its users. I’ve lost years of photos, contacts, and priceless memories that were stored on your servers.


[Edited by Moderator]

iPhone 12, iOS 14

Posted on Dec 5, 2020 4:28 AM

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Question marked as Top-ranking reply

Posted on Dec 5, 2020 8:29 AM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

2 replies

Locked and lost from my Apple ID

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