You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Software or Battery issue?

I recently purchased an iPhone 12 Pro Max and have noticed that my battery percentage doesn’t reach 100% when charging. It’ll stay at 94% or 97% for a long time. I end up unplugging it to avoid overcharging. After, I shutdown my phone and when it turns on the battery percentage shows 100%. Is this a software issue or did I receive a defective Apple product?

iPhone 12 Pro Max, iOS 14

Posted on Dec 5, 2020 8:27 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 5, 2020 8:49 AM

Turn off Optimize Charging. It keeps the device from charging up past 80% until the charge is needed.

1 reply

Software or Battery issue?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.