Since updating to iOS 14.2 and iwatch 7.1 my workouts contain missing heart rate data at random times both when using a wahoo HR monitor and using the watch. I have tried unpairing the watch but no success. I use the HeartWatch app that suggest it is a known problem to Apple but I can’t see a solution.
iPhone 8, iOS 12
Hello Bikeman1234,
Thank you for using Apple Support Communities!
We understand from your post that your workouts are missing heart rate data. Make sure both your Apple Watch and your iPhone meet the system requirements listed below:
Set up your Apple Watch - Apple Support
"To set up and use your Apple Watch, you need an iPhone with the latest version of iOS. You also need to make sure that your iPhone has Bluetooth turned on, and that it's connected to Wi-Fi or a cellular network.
watchOS 7 is compatible with Apple Watch Series 3 and later and Apple Watch SE. Upgrading to watchOS 7 requires an iPhone 6s or later running iOS 14 or later."
If both devices meet the system requirements, restart both devices:
Restart your iPhone - Apple Support
How to restart your Apple Watch - Apple Support
Please review the section titled, "Note" at the bottom of this article for information on getting the best results:
Check your heart rate on Apple Watch - Apple Support
If the issue persists after completing the above steps, you may need to contact Apple Support for additional assistance.
Best Regards.
Missing heart rate data on Apple Watch
