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Unable to open Mail

Unable to open mail. Running Big Sur 11.0.1. Tried going into Finder/ applications / and double clicking on Mail but it won't open.

MacBook Pro 15″, macOS 11.0

Posted on Dec 5, 2020 11:04 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 5, 2020 11:08 AM

What happens when you try? Does it bounce and then stop, do nothing, …?


Try booting into Safe Mode by booting with the Shift key held down and check there to see if the problem persists.  Reboot normally and test again.


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


1 reply
Question marked as Top-ranking reply

Dec 5, 2020 11:08 AM in response to KiskoKid

What happens when you try? Does it bounce and then stop, do nothing, …?


Try booting into Safe Mode by booting with the Shift key held down and check there to see if the problem persists.  Reboot normally and test again.


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


Unable to open Mail

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