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CAN’T SAVE GIFS TO IPHONE ANYMORE

All of a sudden (overnight) when I save gifs from a website to my photos they are no longer animated, but instead a frozen frame from the gif. How do I fix this?!

Posted on Dec 5, 2020 2:52 PM

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Posted on Dec 10, 2020 7:42 PM

Hello forrest82,


Welcome to the Apple Support Communities. From your message we understand that you're not seeing GIFs as animated, but as a still photo.


Be sure to first, Restart your iPhone. After restarting, if the issue persists, be sure that you're downloading the file, and not taking a screenshot of the image. If they are files that you're saving, see if there is any change if you open the GIF in Photos or try to insert it in a Message or email.


If the issue persists, let us know what iOS version number your iPhone is running.


All the best.

6 replies
Question marked as Best reply

Dec 10, 2020 7:42 PM in response to forrest82

Hello forrest82,


Welcome to the Apple Support Communities. From your message we understand that you're not seeing GIFs as animated, but as a still photo.


Be sure to first, Restart your iPhone. After restarting, if the issue persists, be sure that you're downloading the file, and not taking a screenshot of the image. If they are files that you're saving, see if there is any change if you open the GIF in Photos or try to insert it in a Message or email.


If the issue persists, let us know what iOS version number your iPhone is running.


All the best.

CAN’T SAVE GIFS TO IPHONE ANYMORE

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