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for the past week apple music has been malfunctioning on my mac book air. i open the app, play my music but it shuts down quickly after. very unexpectedly too. i only get to hear about 30 seconds of a song before it shuts off and gives me a long system error message. how do i resolve this issue? i've tried restarting my computer and that also didn't work.
MacBook Air 13″, macOS 10.15
aminat045 Said:
"Apple music malfunction: for the past week[...]"
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Try a New Login Session:
Perhaps this all needs to re-sync. So, try the following, in the order provided. Once performed, try this all once more, seeing if you get this error.
I. Deauthorize this Computer:
II. Sign out of Music:
III. Restart: the Mac. Having signed out, restart the Mac.
IV. Sign In to iCloud:
IV. Authorize the Computer:
aminat045 Said:
"Apple music malfunction: for the past week[...]"
-------
Try a New Login Session:
Perhaps this all needs to re-sync. So, try the following, in the order provided. Once performed, try this all once more, seeing if you get this error.
I. Deauthorize this Computer:
II. Sign out of Music:
III. Restart: the Mac. Having signed out, restart the Mac.
IV. Sign In to iCloud:
IV. Authorize the Computer:
aminat045 Said:
"Apple music malfunction: for the past week apple music has been malfunctioning on my mac book air. i open the app, play my music but it shuts down quickly after. very unexpectedly too. i only get to hear about 30 seconds of a song before it shuts off and gives me a long system error message. how do i resolve this issue? i've tried restarting my computer and that also didn't work."
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Two Thoughts:
A. Boot in to Safe Mode:
Try booting in to Safe Mode [Hold Down the Shift Key upon boot]. In Safe Mode, only necessary items load (i.e. the caches), and new preferences are set aside.
B. Try a New Administrator User:
What happens when you create a new administrator user? Do you stop getting this error? If so, then it is something configured in you current user. Delete this current administrator, when desired.
Apple music malfunction
