Apple music malfunction

aminat045 Said:

"Apple music malfunction: for the past week[...]"

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Try a New Login Session:

Perhaps this all needs to re-sync. So, try the following, in the order provided. Once performed, try this all once more, seeing if you get this error.

I. Deauthorize this Computer:

1. Open: Music
2. Click: over Account menu
3. Hover: over Authorize
4. Select Deauthorize this Computer...

II. Sign out of Music:

1. Click: over Account menu
2. Click: Sign Out

III. Restart: the Mac. Having signed out, restart the Mac.

IV. Sign In to iCloud:

1. Open: Music
2. Click: over Account menu
3. Click: Sign In
4. Sign In: To Apple Account

IV. Authorize the Computer:

1. Open: Music
2. Click: over Account menu
3. Hover: over Authorize
4. Select Authorize this Computer...

aminat045 Said:

"Apple music malfunction: for the past week apple music has been malfunctioning on my mac book air. i open the app, play my music but it shuts down quickly after. very unexpectedly too. i only get to hear about 30 seconds of a song before it shuts off and gives me a long system error message. how do i resolve this issue? i've tried restarting my computer and that also didn't work."

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Two Thoughts:

A. Boot in to Safe Mode:

Try booting in to Safe Mode [Hold Down the Shift Key upon boot]. In Safe Mode, only necessary items load (i.e. the caches), and new preferences are set aside.

B. Try a New Administrator User:

What happens when you create a new administrator user? Do you stop getting this error? If so, then it is something configured in you current user. Delete this current administrator, when desired.