Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

madshannah Author

Level 1

4 points

Activation code

Hello. So my nana passed away and we are trying to get into her iPad and we are at the activation lock and we don't know her Apple ID. Is there any way I could get help with this?

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Dec 6, 2020 6:55 AM

Reply

Best reply

Level 10

120,722 points

Posted on Dec 6, 2020 6:59 AM

Read here => How to request access to a deceased family member's Apple accounts - Apple Support

View in context

Similar questions

1 reply

Best reply

Level 10

120,722 points

Dec 6, 2020 6:59 AM in response to madshannah

Read here => How to request access to a deceased family member's Apple accounts - Apple Support

Reply

Activation code

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up