Activation of an old iPad

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Level 1

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Activation of an old iPad

Over a week ago I turned on my old iPad and there was a message saying it needs to be activated. For several days I have tried to activate it and keep getting a message saying:

“Your iPad could not be activated because the activation server is temporarily unavailable. Try connecting your iPad to iTunes to activate it or try again in a couple of minutes. If this problem persists, contact Apple support”

I do not get an option to use iTunes to activate the iPad.

Mark

[Personal Information Edited by Moderator]

iPad Pro 11-inch Wi-Fi

Posted on Dec 6, 2020 9:02 AM

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Answer 1

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imobl

Level 7

21,102 points

Dec 6, 2020 12:51 PM in response to Markvhallock

You may wish to start with this article: If you can't activate your iPad - Apple Support. https://support.apple.com/en-us/HT201407

If your iPad is a cellular model, some have reported that temporarily removing the sim allows activation to complete.

Otherwise, 5 possible causes for that error message:

1] Activation server is actually down. Very rare occurrence, and of short duration when it

does happen. Solution - try again.

2] Your firewall and/or antivirus software are preventing the necessary connection. Solution -

temporarily disable your firewall and/or antivirus software until the activation completes.

3] computer being used for activation has been used to jailbreak an iOS device in the past.

Solution - use a different computer.

4] iPad has been jailbroken. Your favorite search engine may provide some direction, but jailbreaks often prevent

activations/updates from succeeding. Per Terms of Use for this forum, discussion of jailbroken iPads is

prohibited.

5] your region and/or timezone settings are inconsistent with your actual location. Solution - set region and/or timezone correctly.

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Activation of an old iPad

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