My iPhone 11 Pro not responding to touch

Intermittently iPhone11 pro touch screen not at all responding.

iPhone 11 Pro, iOS 14

Posted on Dec 6, 2020 9:00 PM

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Question marked as Top-ranking reply

Posted on Dec 12, 2020 10:01 AM

Do a Forced Reset

•Quickly press and release the Volume Up button.

•Quickly press and release the Volume Down button.

•Press and hold the Side button until the Apple logo appears,

•then release the Side button.

3 replies

Dec 12, 2020 9:57 AM in response to iPhone11_screen_no_response

Hi iPhone11_screen_no_response,


Welcome to Apple Support Communities. We understand the display of your iPhone is unresponsive.


Having a fully functional iPhone to stay connected with friends and family is important. We'll be happy to help.


To help troubleshoot this behavior, we recommend to follow the steps outlined in this helpful article: If your iPhone, iPad, or iPod touch won't turn on or is frozen


Following these steps may help. Please keep us posted with the results.


Best regards.

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My iPhone 11 Pro not responding to touch

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