Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

touch screen not responding iphone 11 pro

What's causing my iPhone 11 pro touch screen to not respond


iPhone 11 Pro

Posted on Oct 5, 2021 1:28 PM

Reply
Question marked as Best reply

Posted on Oct 5, 2021 11:23 PM

Hi Aliquip,

Welcome to the Apple Community,

where some of us do our best to help each other troubleshoot.


Wondering which operating system (OS number) you have installed on your iPhone,

and (for what the cause might be) what you were doing when the touch screen stopped responding.


Apple support have articles online (links below) that may, or may not help you.

You might want to browse these articles to see what will be best.


Restart your iPhone

https://support.apple.com/en-au/HT201559


If an app on your iPhone or iPad stops responding, closes unexpectedly or won’t open:

https://support.apple.com/en-au/HT201398


If your iPhone won't turn on or is frozen

https://support.apple.com/en-au/HT201412


Hope this helps you enjoy using your iPhone again :-)






1 reply
Question marked as Best reply

Oct 5, 2021 11:23 PM in response to Aliquip

Hi Aliquip,

Welcome to the Apple Community,

where some of us do our best to help each other troubleshoot.


Wondering which operating system (OS number) you have installed on your iPhone,

and (for what the cause might be) what you were doing when the touch screen stopped responding.


Apple support have articles online (links below) that may, or may not help you.

You might want to browse these articles to see what will be best.


Restart your iPhone

https://support.apple.com/en-au/HT201559


If an app on your iPhone or iPad stops responding, closes unexpectedly or won’t open:

https://support.apple.com/en-au/HT201398


If your iPhone won't turn on or is frozen

https://support.apple.com/en-au/HT201412


Hope this helps you enjoy using your iPhone again :-)






touch screen not responding iphone 11 pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.