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iPad Air 2nd gen will not start when using home top button. Apple logo flashes then screen goes dark

iPad Air 2nd gen will not start when using home plus top button. Apple logo flashes then screen goes dark

iPad Air, iOS 12

Posted on Dec 7, 2020 6:47 AM

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Question marked as Top-ranking reply

Posted on Dec 7, 2020 9:21 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Top-ranking reply

Dec 7, 2020 9:21 AM in response to mattahundt

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

iPad Air 2nd gen will not start when using home top button. Apple logo flashes then screen goes dark

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