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Screenshot does not work on iPad Pro

I have tried everything reboot, hard reboot and still can't do a screenshot. Worked for the first 1+ years I owned this iPad Pro but stopped working. Help please!

iPad Pro 10.5-inch, Wi-Fi

Posted on Dec 7, 2020 7:51 AM

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Question marked as Best reply

Posted on Dec 7, 2020 8:44 AM

Assuming that your iPad has a Home button - to trigger a screenshot, you simultaneously press both the “top” (Sleep/Wake) button and the Home Button. If the timing isn’t right, something other than a screenshot is acheived.


So, to break this down to reliable sequence that consistently works...


1) Press-and-hold the Top Button

2) Press-and-release the Home Button

3) Release the Top Button


Now, press the buttons in the stated sequence - quickly; the screenshot is triggered at (2). After a little practice, the sequence becomes second-nature - and you will trigger a reliable screenshot every time.


I hope this insight and clarification proves to be helpful.

2 replies
Question marked as Best reply

Dec 7, 2020 8:44 AM in response to Moskowy

Assuming that your iPad has a Home button - to trigger a screenshot, you simultaneously press both the “top” (Sleep/Wake) button and the Home Button. If the timing isn’t right, something other than a screenshot is acheived.


So, to break this down to reliable sequence that consistently works...


1) Press-and-hold the Top Button

2) Press-and-release the Home Button

3) Release the Top Button


Now, press the buttons in the stated sequence - quickly; the screenshot is triggered at (2). After a little practice, the sequence becomes second-nature - and you will trigger a reliable screenshot every time.


I hope this insight and clarification proves to be helpful.

Screenshot does not work on iPad Pro

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