Screen shot not working
New phone, today screenshot stopped working. Tried hard reboot, still doesn’t work
iPhone XS
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New phone, today screenshot stopped working. Tried hard reboot, still doesn’t work
iPhone XS
If you're using the correct steps to take a screenshot and if you were able to do it before the latest update, that's the first time I read about that.
What happens when you try? Are volume up and right side (power) buttons working normally when you use them separately?
Should be this case, have you already tried to install a fresh copy of iOS on your XR, using this procedure?:--> Restore your iPhone, iPad, or iPod to factory settings – Apple Support
Regards
Giulio
If you're using the correct steps to take a screenshot and if you were able to do it before the latest update, that's the first time I read about that.
What happens when you try? Are volume up and right side (power) buttons working normally when you use them separately?
Should be this case, have you already tried to install a fresh copy of iOS on your XR, using this procedure?:--> Restore your iPhone, iPad, or iPod to factory settings – Apple Support
Regards
Giulio
Try restarting the iPhone and try again. Make sure you are following the steps here for a screenshot, Take a screenshot on your iPhone - Apple Support
It’s an XR by the way, latest IOS version and screen shot worked previously
Screen shot not working