‘call ended’ window won’t go away on iPhone 11”

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‘call ended’ window won’t go away on iPhone 11”

I was on a call earlier, and ever since I hung up - the calling window on my phone won’t go away. It comes up with the ‘call ended’ screen whenever I receive a notification when my phone is asleep. It also comes up as an open app so when I try to swipe it out on the app selection it won’t go away. I’ve looked up solutions for this but most of them result in having to re-enter wifi passwords and if rather avoid that. Has anyone else ever had

iPhone 11

Posted on Dec 7, 2020 2:16 PM

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Answer 1

jdo_apple

Community Specialist

Dec 12, 2020 4:14 PM in response to tabbie257

Hey tabbie257,

It sounds like you're having an issue with the Phone app not closing on your screen. We can understand wanting to look into that further. We want to help.

We'd recommend restarting your iPhone to see if that resolves the issue: Restart your iPhone

If that doesn't help, we'd suggest backing up your iPhone and then restoring it as new to see if that resolves the issue. You can find the steps for that here:

How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings

Thanks!

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‘call ended’ window won’t go away on iPhone 11”

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