Problems with Quick Start when setting up a new iPhone

I'm using QUick Start to transfer data from my old iPhone 7 (running the latest iOS release). The data transfer started but both phones are stuck on the about 1 minute left for the data transfer for the last hour. What do I do?

Posted on Dec 7, 2020 3:45 PM

Reply
1 reply

Dec 12, 2020 6:10 PM in response to simul8guy

Hello simul8guy,


It sounds like you iPhone is not completing transferring your data from your original phone.


Here's a resource on this topic. Review Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch

  • When doing this, ensure to "keep your previous device near your new one throughout the process" and "make sure to keep both devices connected to power."
  • If it doesn't complete, you can try and restart the process over from the beginning.

Hope this information helps.


Have a good day.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Problems with Quick Start when setting up a new iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.