@live.com email not working on iPhone

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@live.com email not working on iPhone

I have had this my @live.com account for some time, but it won't seem to work on my new iPhone 12 pro max. It is set up exactly the same as it has been on my other iPhones. I looked up some other smtp servers, etc, but none of that works either. I currently have a @hotmail that works perfectly fine. The servers for the hotmail and the live used to be the same. Even when changing it, I can't get the @live to work. Ideas?

Posted on Dec 7, 2020 4:40 PM

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Answer 1

Chris_D13

Community Specialist

Dec 12, 2020 2:25 PM in response to dbflorida

Greetings dbflorida,

Thanks for visiting the Apple Support Communities! It seems you're unable to set up your mail account on your iPhone.

Check out the information in the article below, and reach out to the email service provider if the issue persists:

If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support

"Contact your email provider or system administrator

Contact your email provider or check their status webpage to see if there's a service outage.
Ask your email provider or system administrator if you turned on any security features or restrictions, like two-step verification, for your email account. You might need a special password or may need to request authorization from your email provider to send and receive email on your device.
Check your email account settings with your email provider or system administrator to make sure that they're correct."

Kind regards.

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@live.com email not working on iPhone

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